Grievance officer

Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (as amended up to 2026), the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, you can complain about content on eGig, a payment, or how we handle your personal data.

Pratik Tanpure Email: grievance@rebota.in Phone: +91 78882 42730

How fast we act

Complaint	What we do
Any complaint	Acknowledge within 24 hours. Resolve within 7 days.
Intimate images shared without consent, including morphed or AI-made ones	Remove or block within 2 hours.
Other sexual content, or someone impersonating you	Remove within 24 hours.
Court or government orders	Act within the time the law sets.
Payments and refunds	Acknowledge within 48 hours. Resolve within 7 days.

What to send

Your eGig username, a link to the content or the payment ID, and what the problem is. For impersonation, include a way to confirm it’s you.

If you’re not satisfied

Content decisions: appeal to the Grievance Appellate Committee at gac.gov.in within 30 days of our reply.
Personal data: complain to the Data Protection Board of India.
Payments and plans: call the National Consumer Helpline on 1915 or use consumerhelpline.gov.in.
Fraud or lost money: call 1930 or report at cybercrime.gov.in.