eGig
Customer Service Representative
EdgeQ Technologies Private Limited · Remote · Posted 22h ago
This job was posted on Himalayas, an open job board. Join eGig free to get the apply link: every job you apply to is then kept in My applications, with the pay shown up front.
Salary$32k – $48k / yr
Experience2 – 5 years
Job typeFull-time
Work modeRemote
Openings1
Apply by 24 Dec 2026
About the job
We are looking for a friendly and detail-oriented Customer Service Representative to join our team. In this fully remote role, you will be the first point of contact for our customers, helping them resolve issues and delivering an outstanding support experience.Responsibilities:
- Respond to customer inquiries via email, phone, and CRM tools
- - Resolve customer issues promptly and professionally
- - Document interactions and maintain accurate records
- - Escalate complex cases to the appropriate teams
- - Follow up with customers to ensure satisfaction
Requirements:
- Strong communication and problem-solving skills
- - Experience with CRM systems and email support
- - Attention to detail and a customer-first mindset
- - Reliable internet connection and a quiet home office
- - Previous customer service experience preferred
Benefits:
- Fully remote - work from anywhere
- - Competitive annual salary of $32,000 - $48,000
- - Supportive team environment with growth opportunities
Originally posted on Himalayas
