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Telecaller job description

A ready-to-use telecaller job description with duties, requirements and a fair salary range. Copy it into your posting, or post it on eGig free in one click and edit the details there.

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Job summary

We are looking for a telecaller to call leads and customers to explain our offer, answer questions and book sales or appointments.

Responsibilities

  • Make outbound calls to leads from the CRM
  • Explain products and offers clearly
  • Handle inbound enquiries
  • Book appointments, demos or orders
  • Update call outcomes in the CRM
  • Follow up with interested customers

Requirements

  • 12th pass or graduate
  • Clear spoken Hindi and English (or the local language)
  • Patient and confident on the phone
  • Basic computer skills
  • Telecalling experience is a plus

Salary

₹10,000–₹16,000 a month for freshers, ₹16,000–₹22,000 with 2–5 years’ experience. See pay by city.

Tips for a posting that gets applicants

  • Show the salary. Jobs with pay listed get far more applications, and every job on eGig shows it.
  • Keep the title plain: “Telecaller”, not an internal job code.
  • List 4–6 duties people will actually do in a normal week.
  • Separate must-haves from nice-to-haves, so good people don’t rule themselves out.
  • Mention timings, location or remote, and how fast you’ll reply.

More help: how to hire a telecaller · interview questions · offer letter generator

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