eGigCashier interview questions and answers
Cashier interviews test honesty, accuracy with money and speed at the counter. Expect questions on fake notes, UPI payments and day-end tallies.
10 questions. Read each one, start the timer and answer out loud as if you were in the room, then open the tip. Nothing is recorded.
How do you count cash quickly and correctly?
What a good answer covers
Sort by denomination, count twice, and use a counting machine for large amounts.
How do you spot a fake note?
What a good answer covers
Check the security thread, watermark, see-through register, colour-shifting numeral and micro lettering.
The cash drawer is short at day end. What do you do?
What a good answer covers
Recount, check bills and refunds, and report it honestly to the manager. Never hide a shortage.
Which billing or POS software have you used?
What a good answer covers
Name it and what you did: billing, returns, discounts, card and UPI payments.
A UPI payment shows pending. What do you do?
What a good answer covers
Wait for confirmation on the shop’s own app or sound box. Never accept a screenshot as proof.
A customer says you gave the wrong change. What do you do?
What a good answer covers
Stay polite, recount, check the bill and follow the process with the manager if needed.
How do you handle refunds and cancelled bills?
What a good answer covers
Only with approval, with a reason recorded and the original bill attached.
How do you handle a long queue?
What a good answer covers
Stay quick and focused, keep change ready and ask for a second counter if needed.
How do you keep cash safe?
What a good answer covers
Keep the drawer locked, move extra cash to the safe and never leave the counter open.
Are you comfortable standing for long hours and working shifts?
What a good answer covers
Answer honestly. Retail and hospital counters often run long shifts.
All 10 questions with answers
1. How do you count cash quickly and correctly?
Sort by denomination, count twice, and use a counting machine for large amounts.
2. How do you spot a fake note?
Check the security thread, watermark, see-through register, colour-shifting numeral and micro lettering.
3. The cash drawer is short at day end. What do you do?
Recount, check bills and refunds, and report it honestly to the manager. Never hide a shortage.
4. Which billing or POS software have you used?
Name it and what you did: billing, returns, discounts, card and UPI payments.
5. A UPI payment shows pending. What do you do?
Wait for confirmation on the shop’s own app or sound box. Never accept a screenshot as proof.
6. A customer says you gave the wrong change. What do you do?
Stay polite, recount, check the bill and follow the process with the manager if needed.
7. How do you handle refunds and cancelled bills?
Only with approval, with a reason recorded and the original bill attached.
8. How do you handle a long queue?
Stay quick and focused, keep change ready and ask for a second counter if needed.
9. How do you keep cash safe?
Keep the drawer locked, move extra cash to the safe and never leave the counter open.
10. Are you comfortable standing for long hours and working shifts?
Answer honestly. Retail and hospital counters often run long shifts.
Before the interview
- Read the job description twice and match two of your examples to what it asks for.
- Keep printed copies of your resume, ID proof and certificates ready, even for online rounds.
- Know your current CTC, expected salary and notice period. Check typical pay in our salary guide, and compare offers with the in-hand salary calculator.
- Genuine employers never ask you to pay for an interview, training kit or joining. Report anyone who does.