Architect at Harris

About the job

ESSENTIAL FUNCTIONS /MAJOR JOB RESPONSIBILITIES

- Ensures platform alignment with the business strategy

- Provides consultative technical leadership to the platform team

- Creates and maintains a detailed view of the existing architecture

- Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions

- Resolves technical escalations, including responding to defects

- Participates in process workshops

- Assists in migrating configuration across instances

- Oversee the implementation and maintenance of platform integrations

- Oversee the security of the Now Platform

JOB REQUIREMENTS
Education and Certifications

- Bachelor's Degree in Computer Science or related

- ServiceNow Certified (preferably ServiceNow Application Developer, CSM Implementation Specialist (CIS), Technical Architect (CTA) or Master Architect (CMA))

- ITIL Foundations Certification preferred

Experience

- Total 12+ yrs of experience and 8+ years relevant work experience

- Must have architectural experience with Service now

- Must be willing to work in shifts

- Experience in Solution Design and Architecture of ServiceNow specific projects of at least one module such as ITSM, CSM or ITOM.

- Experience with complex software solutions.

- Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment

- Success driving complex issues through analysis and resolution

- Industry domain expertise

- Experience writing technical functional specifications required

- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Knowledge, Skills and Abilities
Required Skills

- Proven experience in configuration, customization, development, and administration on the ServiceNow platform

- Proven experience in implementing new functionality using Variable sets, Forms design, Business Rules, UI Policies, Client Scripts, Access Control Lists, Workflow Activities, Flows, Script Includes, Transform Map etc.

- Proven experience in working within both waterfall and Agile/Scrum methodologies.

- Practical experience of setting up ServiceNow API’s and MID servers

- Practical experience with Web Technologies (XML, HTML, JavaScript, etc.) and relational databases

- Practical experience in end-to-end delivery of ServiceNow integration with other third-party systems (Oracle, TFS, JIRA, Workday etc.) using: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS

- Strong understanding of ITIL concepts and policies for managing information technology infrastructure, development, and operations (ITIL Foundations certification preferred)

- Excellent communication and interpersonal skills, including the ability to collaborate with personnel at all levels of the enterprise in a cooperative and effective manner

- Excellent conflict management and negotiation skills

- Ability to train and support others on functional area-related topics.

Preferred Skills

- Proven organizational skills

- High energy, ambitious self-starter with an aptitude for learning and customer focus

- Ability to work independently, work in a fast-paced environment, and manage workload prioritization to deliver high quality work products on time with minimal direction

- Working knowledge of business value justification, business case development and financial modeling as it pertains to IT investment

- Working knowledge of vendor management principles and procedures.

Originally posted on Himalayas

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